Privacy policy

Privacy Policy

Last updated: November 15, 2025

Unbox Essentials is a unit of UV Retail and Consultancy Services (“UV Retail,” “we,” “our,” or “us”). UV Retail and Consultancy Services operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“Services”). Unbox Essentials is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how UV Retail and Consultancy Services collects, uses, and discloses your personal information when you visit, use, make a purchase, or otherwise interact with the Services, or communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to personal information matters.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge you have read, understood, and accepted the practices outlined herein regarding the collection, use, and disclosure of your information.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you or another individual. This does not include anonymized or de-identified data that cannot be used to identify you. Depending on your interaction with the Services, your location, and applicable law, we may collect or process the following types of personal information:

  • Contact details (name, address, billing address, shipping address, phone number, and email address)

  • Financial information (credit/debit card numbers, payment details, transaction records)

  • Account information (username, password, security questions, preferences, settings)

  • Transaction information (items viewed, added to cart, wishlist, purchased, returned, exchanged, canceled, including past transactions)

  • Communications with us (information provided during customer support inquiries)

  • Device information (device, browser, network connection details, IP address, unique identifiers)

  • Usage information (how you interact with and navigate the Services)

Sources of Personal Information

We may collect personal information from:

  • You directly (account creation, Service usage, communications)

  • Automatically via our Services (through your device, cookies, and similar technologies)

  • Our service providers (when they enable or support certain technologies on our behalf)

  • Partners or third parties

How We Use Your Personal Information

Depending on your interaction with us, your personal information may be used to:

  • Provide, tailor, and improve the Services (processing orders, payments, shipping, account management, preferences, and notifications)

  • Marketing and advertising (promotional communications via email, SMS, mail, targeted ads, including personalized advertising based on prior purchases and activities)

  • Security and fraud prevention (authenticate accounts, prevent and investigate fraudulent/illegal activity, and secure Services)

  • Communication (customer support, updates, and business relationship maintenance)

  • Legal compliance and enforcement (responding to laws, legal processes, law enforcement, and enforcing policies)

Disclosure of Personal Information

We may disclose your personal information:

  • With Shopify, vendors, and third parties acting on our behalf (IT, payment, analytics, cloud storage, fulfillment, shipping, customer support, etc.)

  • With business and marketing partners for advertising and marketing services (subject to their privacy policies)

  • With your direction or consent (shipping, social media integrations, etc.)

  • With our affiliates or within our corporate group

  • In connection with business transactions (merger, bankruptcy)

  • To comply with legal obligations, enforce policies, or protect the Services

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve your experience. Your data may be shared with Shopify and third parties outside your jurisdiction. Shopify also uses enhanced features that may combine data from interactions with us and other merchants. Shopify is responsible for processing your personal information for these features, and you may have rights with respect to such processing. For details, please review the Shopify Consumer Privacy Policy and exercise applicable rights via the Shopify Privacy Portal.

Third Party Websites and Links

The Services may contain links to third-party websites or online platforms not controlled by us. We are not responsible for their privacy or security practices. Please review third-party terms and policies before sharing information. Please note that any information you share publicly or semi-publicly (including on social platforms) may be viewable and used without limitation.

Children’s Data

Our Services are not intended for those under the age of majority in your jurisdiction. We do not knowingly collect personal information from children below the legal age. If you are a parent or guardian with concerns, please contact us using the details below to request data deletion. As of this policy’s effective date, we do not “share” or “sell” data of those under 16, as defined by applicable law.

Security and Retention

We employ safeguards but cannot guarantee “perfect security.” Data transmitted to us may not be secure in transit. The retention period for your personal information depends on account maintenance, Service provision, legal compliance, dispute resolution, and enforcement needs.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights:

  • Access / Know: Request access to personal information we hold about you

  • Delete: Request deletion of your information

  • Correct: Request correction of inaccurate information

  • Portability: Request a copy and/or transfer of information

  • Manage Communication Preferences: Opt out of promotional emails (note: you may still receive non-promotional communications about your account)

To exercise your rights, use the provided Service options or contact us directly. You may exercise rights regarding data processed by Shopify via their Privacy Portal. We do not discriminate against you for exercising these rights and may verify your identity before processing requests. You may designate an authorized agent for requests, subject to proof and verification.

Complaints

If you have complaints about processing your personal information, contact us as detailed below. You may also, where applicable, appeal decisions or lodge a complaint with your local data protection authority.

International Transfers

Personal information may be transferred outside your country of residence. For transfers from the EEA or UK, recognized transfer mechanisms are used unless moving to an “adequate” jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect evolving practices or legal requirements. We will post the revised policy, update the “Last updated” date, and notify you as required.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at Unboxessentialsindia@Gmail.com